"Beyond right and wrong
there is a place,
where we will meet"
Words of the Sufi monk Rumi
Our vision is a world of human coexistence – beyond right and wrong, above and below. A world in which every single person is equal – beyond roles and origin, culture, religion or the like. A world in which people always see their counterparts as human beings and respect their needs as equal to their own.
This requires freedom from one's own limitations while simultaneously being consciously connected to others. Or, in the words of Rumi: "Show yourself as you are, or be as you show yourself."
Fokus Empathie supports and accompanies people on their journey to this authentic self – while simultaneously connecting with others.
Our experience shows that on this path, the old falls away and something previously unimagined and more powerful emerges. This is symbolised by the phoenix in the Fokus Empathie logo.
What matters to us

Do you know the feeling of finally being able to breathe deeply?
That moment when you realise: I don't have to pretend here. I can just be myself.
We all long for that. For conversations without masks. For people who stay, even when we are imperfect. For spaces where our idiosyncrasies are not weaknesses, but what makes us unique.
What if such places really existed?
Not as a distant utopia, but here. Now. Tangible.
Places where you can express your doubts without being judged. Where your vulnerability is not seen as weakness, but as a bridge to others. Where people really listen to each other – not to respond, but to understand.
We are creating these spaces. Step by step. With people who are just as tired of playing hide and seek.
Because we have all experienced what it is like:
- When someone responds to our failure with compassion instead of advice.
- When we dare to be honest – and are still loved.
- When "You need to be stronger" becomes "You are enough".
- These moments are real. And they can become everyday occurrences.
What would change in your life if you had a place where you belonged without any ifs or buts?
Where your way of thinking, feeling and being is not corrected, but appreciated?
This is not a dream. It is already happening. In small circles. In courageous conversations. Between people who understand that genuine connection does not come from perfection, but from the courage to be truthful.
Be part of it.
How does one come up with such a vision?
Probably... if you heard "Don't be so silly" too often as a child. And later realised: That was never the problem. The problem was that no one asked why we were being silly.
Probably... if you spent years thinking, "If only I were more successful, funnier, more conformist – then they would like me." Until you realise: the people who really like you like you precisely because of your rough edges.
We are not visionaries who woke up one morning and decided to save the world.
We are people who too often sat in meetings where everyone nodded, but no one was honest. Who too often saw weakness hidden and strength feigned. Who eventually grew tired of this charade.
One of us collapsed – in the midst of supposed success. Burnout, said the doctors. Weariness of life, said the heart.
The other experienced how the life they had built together fell apart. How everything that had given them stability was suddenly gone. How trust vanished into thin air and the world that had seemed secure turned out to be an illusion.
We were both on the brink – each in our own way. Helpless, because no one had learned to talk about what really matters.
This crisis led to our first honest conversation.
For three hours. Without solutions. Without advice. Just truth. And for the first time in years: genuine relief.
"Why don't we do this more often?" we asked ourselves.
The answer was simple: because no one creates the space for it.
So we began to create these spaces. Not in large halls with stages and microphones. But in living rooms. In small circles. With people who were just as hungry for real conversations as we were.
Today, we live this every day:
In the morning, we don't just check our emails, we also ask: "How are you really doing?" In team meetings, we ask: "What do you need right now?" In projects: "Where do you feel overwhelmed?"
We have learned that vulnerability is not the end of professionalism. It is the beginning of trust.
That is why we continue to create these spaces.
Not because we have all the answers. But because we ask the right questions. Not because we are perfect. But because we have stopped trying to be perfect.
And every day we see that when people feel secure, they flourish. Not despite their idiosyncrasies – but because of them.
This is not a utopia. This is our everyday life.
What we do and why
We train people to create spaces where others feel emotionally safe and can be authentic. Not through techniques or methods, but by learning fundamental human skills that our society has forgotten to teach.
Why?
Because we all know the longing to be seen without a mask and still be held. And because we have learned that these spaces do not arise by chance – they are consciously created.
What you will learn – the cornerstones of genuine connection
You learn to understand yourself:
- Recognising your own needs before reacting to others
- The difference between what happens and what you think about it
- That you always have a choice in how you shape your life
You learn to understand others:
- That behind every behaviour there is an unfulfilled need – never malicious intent
- That direct confrontation is more powerful than your interpretations
- That 'taking it personally' disconnects you
You learn to create genuine connections:
- Being clear about asking for what you need, rather than having unspoken expectations
- That communication does not automatically solve problems – only understanding the underlying needs does
- How to create spaces where others can let their masks drop
The impact on your life
You become someone others feel safe with. Your relationships deepen because honesty finally becomes possible. Conversations arise in your team that really move things forward. Your family experiences you as someone who is there – not only physically, but emotionally available.
The result:
Rare moments of genuine connection become your everyday reality.
Focus Empathy bases everything we do and how we interact with people on the concept of non-violent communication:
- Everything people do or don't do is always an attempt to fulfil their needs.
- People have always done, always do and will always do the best they can at any given moment.
- All people have the same needs, the degree to which these are fulfilled varies from person to person and over time.
- Everyone likes to contribute to the well-being of others, provided that
- It is done voluntarily
- Their own needs are also taken into account.
We are guided by the image that more and more people are on the path to achieving the vision described above. We are committed to this goal.
- We provide transparency and clarity on how individuals can transform themselves to live this vision, and relate this directly to the typical centres of life: partnership (private) and leadership (business).
- The trainers at Fokus Empathie exemplify the "new paradigm" of this vision.
We promote independence and self-empowerment with full awareness and consideration of interdependence with the environment.
Learning is supported by the use of various channels (audio, visual, haptic), with the focus always on the practical, personal experience of the participants with the learning content. In this experience, what counts is the feeling, the sensory-emotional experience of the "new paradigm": how it affects the people involved emotionally.
Individual learning is important to us: everyone has their own approach and pace when it comes to learning. We support this through constantly alternating and complementary learning channels, media and methodologies. The depth of learning and the targeted levels of competence acquisition are adapted to the learning objective. Courses allow sufficient space and time for objections, clarifications, personal experiences and repeated, different presentations and internalisation of the material.
We strive to maintain relevance and practical relevance in learning: everyone wants to learn successfully in order to get ahead in everyday life. We support this through constant practical relevance, incorporating the participants' current topics and allowing them to gain experience by applying the learning content.
Feedback is a key tool for learning. We rely on feedback that is consistent with our vision and mission statement, beyond "yes – and no". It is about how each individual participant experienced themselves and others, in order to engage in dialogue and thus gain a greater mutual awareness of themselves. In this way, new, more beneficial behaviours are experienced as successful and become firmly established.
Our understanding of learning is based on the principles of non-violent communication (NVC). We integrate findings from cognitive and stress research as well as neuroscience that are conducive to learning and consistent with this approach.
For us, learning is the development of skills, i.e. applied knowledge, which occurs through experience and reflection. An emotionally safe space and the recognition of the meaningfulness of what is to be learned are crucial for learners. Only then is it possible to change internalised automatic behaviours and consciously choose new, more helpful behaviours.
Learning is an emotional and at the same time goal-oriented, yet individual process. Learning is therefore linked to individual contexts and, when learning in groups, always takes place in an interplay between self-control and external control or stimuli.
The didactic concept represents our understanding of teaching, learning, learners and teachers.
In line with our vision, we strive to develop independent individuals who are aware of interdependence. That is why we guide learners through the expansion of their skills to an attitude in which self-empowerment is a matter of course, while taking others into consideration.
In doing so, we build on a learning environment that offers personal freedom, well-being and curiosity in trying out new things. The guided, step-by-step development of skills takes place through the learners' self-experience and reflection on it. We contribute to the transfer of what has been learned into everyday life by means of transfer tasks.
The personal relationship with learners is of central importance here. We respect the needs of learners in the same way as our own and strive to find solutions together that are optimal for all parties. This lived vision is an integral part of the learning programmes (didactic double-decker) and is described as the HiPA® support concept.
As teachers, we are aware of our status and always strive to maintain eye contact with our learners and to offer them eye contact. It is important to us to clearly define and also relinquish our roles. We reflect on our actions and attitudes towards each other.
Focus Empathy is active in personality development. This means that we accompany people to their own limits and "obstacles" that prevent them from fully developing and growing. We work with them to shift these limits and enable sustainable development.
This enters an area where traditional training and therapy overlap and requires an approach that does justice to this circumstance.
The nature of our support, our concept for support, stems from our vision, our mission statement and our understanding of teaching and learning.
The approach can be broadly outlined with three principles:
Holistic: The whole person, their environment, their past, their characterisation, even things unknown to them, are taken into account, because all of these things have an influence.
Integrative: The aim is to reintegrate split-off parts in order to balance out one-sidedness in duality and thus become more resilient.
Process: We follow whatever subtle incongruities arise. This brings previously unconscious "things" to light, allowing them to be integrated and different behaviours to be practised. This is a process that involves physical experience.
Purely cognitive considerations and approaches, on the other hand, fall far short for us. This approach is ultimately also reflected in the way we facilitate and teach the course – the focus is on the process of the individual participants and not on the course times or a specific course content to be learned.
Quality & Certificates
For us, skills and practical abilities are important because they bring everything to life. The quality of these skills is reflected in everything: from your experience when you arrive at the competence centre in Langnau am Albis, the interpersonal exchanges, the exemplary NVC attitude, to the course materials and seminar structure, to certificates in quality management or our numerous training courses. We will be happy to show you the certificates if you need them.