{"id":241857,"date":"2021-04-13T11:50:16","date_gmt":"2021-04-13T09:50:16","guid":{"rendered":"https:\/\/fokus-empathie.com\/?page_id=241857"},"modified":"2025-09-27T07:48:01","modified_gmt":"2025-09-27T05:48:01","slug":"data-privacy-policy","status":"publish","type":"page","link":"https:\/\/fokus-empathie.com\/en\/data-privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p><section class=\"ffb-id-7usi3pkp fg-section fg-text-dark\" data-test=\"testik\" id=\"intro\"><div class=\"ffb-id-7usi3pkq fg-container container fg-container-medium fg-container-lvl--1  fg-text-dark\"><div class=\"ffb-id-7usi3pl6 fg-row row     fg-text-dark\"><div class=\"ffb-id-7usi3plc fg-col col-xs-12 col-md-12 fg-text-dark\"><h1 class=\"ffb-id-7usi3plf fg-heading text-left    fg-text-dark\">Privacy policy<\/h1><div class=\"ffb-id-7usi3plg fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<p>We are compliant with the EU regulation on the handling of sensitive personal data (GDPR) and guarantee \"privacy by design\" and \"privacy by default\". To this end, we provide information here about which personal data is collected and how it is processed. <\/p>\n<p><\/div><\/div><\/div><\/div><\/section><style>.ffb-id-7usi3plg ,.ffb-id-7usi3plg:before,.ffb-id-7usi3plg:after,.ffb-id-7usi3plg *,.ffb-id-7usi3plg *:before,.ffb-id-7usi3plg *:after{ color: #fefced !important;}.ffb-id-7usi3plg a,.ffb-id-7usi3plg a:before,.ffb-id-7usi3plg a:after,.ffb-id-7usi3plg a *,.ffb-id-7usi3plg a *:before,.ffb-id-7usi3plg a *:after{ color: #fefced !important;}.ffb-id-7usi3plg a:hover,.ffb-id-7usi3plg a:hover:before,.ffb-id-7usi3plg a:hover:after,.ffb-id-7usi3plg a:hover *,.ffb-id-7usi3plg a:hover *:before,.ffb-id-7usi3plg a:hover *:after{ color: #fdf8cb !important;}.ffb-id-7usi3plg{ font-size: 17px !important;line-height: 1.8 !important;font-weight: 400 !important;text-align: center !important;}.ffb-id-7usi3plg ,.ffb-id-7usi3plg:before,.ffb-id-7usi3plg:after,.ffb-id-7usi3plg:hover,.ffb-id-7usi3plg:focus,.ffb-id-7usi3plg *,.ffb-id-7usi3plg *:before,.ffb-id-7usi3plg *:after,.ffb-id-7usi3plg *:hover,.ffb-id-7usi3plg *:focus{ font-size: 17px !important;line-height: 1.8 !important;font-weight: 400 !important;text-align: center !important;}@media (min-width:992px) { .ffb-id-7usi3plg{ font-size: 19px !important;}}@media (min-width:992px) { .ffb-id-7usi3plg ,.ffb-id-7usi3plg:before,.ffb-id-7usi3plg:after,.ffb-id-7usi3plg:hover,.ffb-id-7usi3plg:focus,.ffb-id-7usi3plg *,.ffb-id-7usi3plg *:before,.ffb-id-7usi3plg *:after,.ffb-id-7usi3plg *:hover,.ffb-id-7usi3plg *:focus{ font-size: 19px !important;}}.ffb-id-7usi3plf{ margin-bottom: 30px;}@media (min-width:992px) { .ffb-id-7usi3plf{ margin-bottom: 40px;}}.ffb-id-7usi3plf ,.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after{ color: #d9c476 !important;}.ffb-id-7usi3plf a,.ffb-id-7usi3plf a:before,.ffb-id-7usi3plf a:after,.ffb-id-7usi3plf a *,.ffb-id-7usi3plf a *:before,.ffb-id-7usi3plf a *:after{ color: #d9c476 !important;}.ffb-id-7usi3plf{ font-family: 'Playfair Display', Arial, sans-serif !important;}.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf:hover,.ffb-id-7usi3plf:focus,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after,.ffb-id-7usi3plf *:hover,.ffb-id-7usi3plf *:focus{ font-family: 'Playfair Display', Arial, sans-serif !important;}.ffb-id-7usi3plf{ font-size: 35px !important;line-height: 1.3 !important;letter-spacing:1.5px !important;font-weight: 400 !important;text-align: center !important;}.ffb-id-7usi3plf ,.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf:hover,.ffb-id-7usi3plf:focus,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after,.ffb-id-7usi3plf *:hover,.ffb-id-7usi3plf *:focus{ font-size: 35px !important;line-height: 1.3 !important;letter-spacing:1.5px !important;font-weight: 400 !important;text-align: center !important;}@media (min-width:768px) { .ffb-id-7usi3plf{ font-size: 40px !important;}}@media (min-width:768px) { .ffb-id-7usi3plf ,.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf:hover,.ffb-id-7usi3plf:focus,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after,.ffb-id-7usi3plf *:hover,.ffb-id-7usi3plf *:focus{ font-size: 40px !important;}}@media (min-width:992px) { .ffb-id-7usi3plf{ font-size: 45px !important;}}@media (min-width:992px) { .ffb-id-7usi3plf ,.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf:hover,.ffb-id-7usi3plf:focus,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after,.ffb-id-7usi3plf *:hover,.ffb-id-7usi3plf *:focus{ font-size: 45px !important;}}@media (min-width:1200px) { .ffb-id-7usi3plf{ font-size: 50px !important;}}@media (min-width:1200px) { .ffb-id-7usi3plf ,.ffb-id-7usi3plf:before,.ffb-id-7usi3plf:after,.ffb-id-7usi3plf:hover,.ffb-id-7usi3plf:focus,.ffb-id-7usi3plf *,.ffb-id-7usi3plf *:before,.ffb-id-7usi3plf *:after,.ffb-id-7usi3plf *:hover,.ffb-id-7usi3plf *:focus{ font-size: 50px !important;}}<\/style><script type=\"text\/javascript\"><\/script><section class=\"ffb-id-7usi41mq fg-section fg-text-dark\" data-test=\"testik\" id=\"xx\"><div class=\"ffb-id-7usi41mr fg-container container fg-container-medium fg-container-lvl--1  fg-text-dark\"><div class=\"ffb-id-7usi41o3 fg-row row     fg-text-dark\"><div class=\"ffb-id-7usi41on fg-col col-xs-12 col-md-12 fg-text-dark\"><div class=\"ffb-id-7usi41p1 fg-wrapper fg-el-has-bg display-flex-column box-text-image fg-text-dark\"><span class=\"fg-bg\"><span data-fg-bg=\"{&quot;type&quot;:&quot;color&quot;,&quot;opacity&quot;:1,&quot;color&quot;:&quot;rgba(176, 158, 89, 0.75)&quot;}\" class=\"fg-bg-layer fg-bg-type-color \" style=\"opacity: 1; background-color: rgba(176, 158, 89, 0.75);\"><\/span><\/span><h3 class=\"ffb-id-7usi41p6 fg-heading text-left    fg-text-dark\"><\/p>\n<p>The following personal data is collected:<\/p>\n<p><\/h3><div class=\"ffb-id-7usi41p7 fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<ul>\n<li>First name, last name<\/li>\n<li>Address: Street, house number, postal code, city and, if applicable, country<\/li>\n<li>Telephone number (only for trainings)<\/li>\n<li>E-mail addresses<\/li>\n<li>Order history: Products and services purchased via fokus-empathie.ch. WooCommerce is used for this. <\/li>\n<li>Google-adds stores data for conversion tracking<\/li>\n<\/ul>\n<p>As a rule, you provide this data yourself when registering for a course (via fokus-empathie.com), or the data is collected by e-mail or telephone. In doing so, you consent to the use of the data as described below. <\/p>\n<p><\/div><h3 class=\"ffb-id-7usi41p8 fg-heading text-left    fg-text-dark\"><\/p>\n<p>List of processing activities of sensitive personal data:<\/p>\n<p><\/h3><div class=\"ffb-id-7usi41p9 fg-paragraph ff-richtext text-left    fg-text-dark\"><\/p>\n<p>The data is used for<\/p>\n<ul>\n<li>the postal dispatch of products<\/li>\n<li>E-mail dispatch of information on booked courses<\/li>\n<li>Calls, text messages or similar in the event of last-minute changes to course times<\/li>\n<li>Invoicing<\/li>\n<li>Newsletter (with the built-in option for you to unsubscribe at any time). The data is passed on to MailChimp for this purpose. <\/li>\n<\/ul>\n<p>The directly personal data will expressly NOT be passed on or sold in any other form and will NOT be used for advertising purposes or up- or cross-selling outside of the newsletter.<\/p>\n<p>We use cookies for which you must give your explicit consent.&nbsp;<\/p>\n<p>The data is stored for at least 10 years for documentary reasons. 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